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Who Should I Call For Support?
Most organizations use consultants at some point during an LSS/HPO implementation. The “who to call” question arises and becomes very important early in an LSS/HPO initiative. Experienced consultants can help shorten implementations and help leaders “peer around the corner” for upcoming implementation opportunities and challenges. The selection of an outside consultant is a critical step. A great consultant can make the project, while a poor one can break it. When evaluating potential consultants, consider the following criteria to achieve a wildly successful implementation: