LSS/HPO is useful in any organization seeking sustainable
performance improvements through the knowledge of simple and
advanced tools, fueled by a culture of execution and continuous
benefit by satisfying customers through faster throughput,
higher quality, and more competitive prices. Unlike many
total quality and reengineering programs of the past, LSS/HPO
focuses heavily on increasing revenues as well as reducing
- Government agencies
benefit by successfully and simultaneously addressing the
needs of multiple stakeholders. The quick, self-funding
nature of LSS/HPO improvement efforts is extremely helpful
in agencies that have been asked to provide more services
while experiencing budget cuts.
benefit by being able to do more with the same number of
people. They also benefit by retaining volunteers because
levels of commitment and intrinsic motivation rise within
the goal-directed team environment of an LSS/HPO.
Organizations of all sizes can benefit from LSS/HPO. Small
entrepreneurial organizations can reap quick, self-funding
benefits from Lean-type projects that fuel later improvements
through the use of more advanced Six Sigma tools and principles.
Large organizations can de-layer and become more agile, typically
without the need for downsizing, because of increased activities
in the areas of revenue enhancement and quality improvement.
Finally, LSS/HPO is applicable in production
and office environments as well.
Deployment strategies for each may differ slightly, but the
combination of Lean, Six Sigma, and High-Performance Organization
principles and tools yields results that are dramatic, rapid,
and sustainable in both.